Effective Date: November 30, 2025
Last Updated: November 30, 2025
By accessing and using the services of QuietCross Funeral Bureau ("Company," "we," "our," or "us"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
QuietCross Funeral Bureau provides funeral and memorial services, including but not limited to:
All funeral services are subject to a written service agreement between the client and QuietCross Funeral Bureau. The service agreement will specify:
4.1 Pricing: All prices are subject to change without notice. The prices applicable to your service will be those in effect at the time of the service agreement.
4.2 Payment Terms: Payment is typically required before services are rendered unless other arrangements have been made in writing. We accept various forms of payment, including cash, check, credit cards, and payment plans (subject to approval).
4.3 Third-Party Costs: Some services may involve third-party providers (e.g., cemeteries, crematoriums). These costs are separate and will be clearly identified in your service agreement.
5.1 Cancellation: If you need to cancel or modify services, please contact us immediately. Cancellation policies vary depending on the services contracted.
5.2 Refunds: Refunds for services not yet rendered will be issued according to the terms of your service agreement. Some items (e.g., customized merchandise) may not be refundable.
5.3 Pre-Need Arrangements: Cancellation and refund policies for pre-need arrangements are governed by applicable laws and regulations.
Clients are responsible for:
QuietCross Funeral Bureau will exercise reasonable care in providing services. However, we are not liable for:
Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.
We maintain strict confidentiality regarding all client information and funeral arrangements. Information will only be disclosed as necessary to provide services, comply with legal requirements, or with your express consent.
All services are provided in compliance with applicable local, state, and federal laws and regulations governing funeral services. Clients must also comply with all applicable laws.
Pre-need funeral arrangements are governed by specific regulations. Funds paid for pre-need services may be placed in trust or used to purchase insurance policies as required by law. Detailed information will be provided in your pre-need agreement.
All content on our website, including text, images, logos, and designs, is the property of QuietCross Funeral Bureau and is protected by copyright laws. Unauthorized use is prohibited.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.
Any disputes arising from these Terms and Conditions or our services shall first be addressed through good-faith negotiation. If resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with applicable laws.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms and Conditions, together with your service agreement and our Privacy Policy, constitute the entire agreement between you and QuietCross Funeral Bureau.
For questions regarding these Terms and Conditions, please contact us:
QuietCross Funeral Bureau
Email: [email protected]
Address: вул. Лісова 4, Львів
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.